Store Policy
Customer Care
We genuinely care about our customers and their pets. Your satisfaction is extremely important to us, and we strive to provide both high-quality products and reliable service every time.
That’s why we offer a guarantee on selected products—we stand behind their quality, including some of our electric devices, and aim to give you confidence in every purchase. If for any reason you are not satisfied, you’re welcome to return the product. Please make sure to notify us within the specified time frame; for full details, refer to our Shipping & Returns section.
Our team is always here to help. We do our best to respond to all questions promptly and provide the support you need.
Wholesale Inquiries
Chibi Pet Shop is a growing and passionate brand dedicated to bringing joy to pet lovers everywhere. As we continue to expand, we are always on the lookout for enthusiastic and creative individuals who would love to help us share our story with a wider audience.
Are you a true fan of Chibi Pet Shop and everything we stand for? Do you enjoy creating content, engaging with your audience, and showcasing products you genuinely love? If you have a strong presence on social media, a loyal following, or simply a passion for promoting brands in an authentic and fun way, we would love to collaborate with you.
We are especially interested in working with people who are excited about pets, creativity, and building a positive community. Whether you are an influencer, content creator, or just someone who loves sharing great finds with others, you could be a perfect fit for our brand.
If this sounds like you, don’t hesitate to reach out to us. Let’s work together to grow, inspire, and bring even more smiles to pet lovers around the world!
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For larger, business-to-business purchases, Chibi Pet Shop is pleased to offer tailored supply solutions designed to meet your company’s needs. As our production capacity continues to grow, we will be fully equipped to handle high-volume orders by the end of 2026, ensuring reliable delivery and consistent product quality.
We understand the importance of scalability, competitive pricing, and dependable partnerships in retail and distribution. That’s why we provide flexible ordering options and attractive pricing structures for bulk purchases, allowing your business to benefit from better margins while offering unique and appealing products to your customers.
The larger your order, the more advantageous your pricing becomes—making it easier to maximize profitability while maintaining a strong and attractive product range. Whether you are a retailer, distributor, or corporate buyer, we are committed to supporting your growth with efficient service and a long-term partnership mindset.
If you’re interested in placing large-volume orders or would like to explore collaboration opportunities, we invite you to get in touch with us to discuss how we can support your business goals.
Payment Methods
- Bank transfer
- PAYPAL